Privacy Policy

1 Introduction

bjs777 ("we", "us", "our", "the Platform") operates the online casino and sportsbook available at bjs777.pro. As the data controller for personal information processed in connection with the bjs777 platform, we take our privacy obligations seriously. This Privacy Policy has been prepared in accordance with internationally recognized data protection principles and is designed to give Indonesian players full transparency over how their information is handled from the moment they land on the platform to the closure of their account.

We do not sell personal data to third parties. We do not use your data for purposes beyond those described in this policy without first obtaining your explicit consent. If you have any questions or concerns about the way bjs777 handles your information, please contact our support team at any time using the details set out in Section 16 of this policy.

2 Definitions

• "Personal Data" means any information that identifies or could reasonably be used to identify a natural person, directly or indirectly — including name, national identity number, email address, IP address, device identifiers, and financial account details.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, transfer, erasure, or destruction.
• "Data Controller" means bjs777, the entity that determines the purposes and means of processing personal data collected through the platform.
• "Data Processor" means any third party engaged by bjs777 to process personal data on bjs777's behalf under a binding contractual arrangement.
• "Player" / "You" means any individual who accesses or uses the bjs777 platform, whether or not they hold a registered account.
• "KYC" means Know Your Customer — the identity verification process requiring documentary evidence of a Player's identity, age, and payment instrument ownership.
• "Cookies" means small text files placed on your device by the bjs777 platform to enable functionality, improve performance, and support analytics.

3 Data We Collect

bjs777 collects the following categories of personal data:

Category	Examples	Required?
Identity Data	Full legal name, date of birth, national ID / KTP number, passport number	Yes (for KYC)
Contact Data	Email address, mobile phone number, residential address (city/province)	Yes (for account)
Financial Data	Bank account name and number (BCA, BRI, BNI, Mandiri, etc.), e-wallet account ( OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history	Yes (for payments)
Technical Data	IP address, browser type and version, device type, operating system, time zone, screen resolution	Automatic
Usage Data	Pages visited, games played, bet amounts, session duration, click patterns, search queries within the platform	Automatic
Communications Data	Live chat transcripts, email correspondence, support ticket content, survey responses	When applicable
Document Data	Copies of government-issued ID, selfie with ID, proof of address, payment method screenshots	Yes (for KYC)
Preference Data	Responsible gaming settings, deposit limits, notification preferences, language preference	Optional

bjs777 does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is inherent in a government-issued identity document submitted for KYC purposes.

4 How We Collect Data

We collect personal data through the following means:

• Direct submission: Information you provide when creating an account, completing KYC, making deposits or withdrawal requests, contacting support, or responding to surveys and promotions.
• Automated technologies: Cookies, web beacons, pixel tags, and server logs that automatically record technical and usage data each time you interact with the bjs777 platform.
• Payment processors: Transaction confirmation data shared with bjs777 by our payment partners when you deposit or withdraw funds via bank transfer, e-wallet, or card payment.
• Identity verification providers: Data returned by third-party KYC and document verification services engaged to authenticate the identity documents you submit.
• Fraud and risk management services: Device fingerprint and behavioral analytics data generated by anti-fraud tools integrated into the bjs777 platform.
• Third-party game studios: Session and outcome data passed back to bjs777 by licensed game providers (such as Pragmatic Play, Evolution Gaming, and Spribe) to enable accurate account crediting and dispute resolution.

5 Purpose of Processing

bjs777 processes personal data for the following purposes:

• Account creation and management: To register your account, verify your identity, authenticate your logins, and maintain your account throughout its lifetime.
• Payment processing: To facilitate IDR deposits and withdrawals via local Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OCBC NISP) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja).
• KYC and regulatory compliance: To verify that you meet the 21+ age requirement and to satisfy anti-money-laundering (AML) and counter-terrorist-financing (CTF) obligations.
• Platform security and fraud prevention: To detect and prevent unauthorized access, bonus abuse, money laundering, account takeovers, and other fraudulent or unlawful activity.
• Customer support: To respond to your inquiries, resolve disputes, process complaints, and provide technical assistance through our live chat and email channels.
• Responsible gaming: To monitor gaming patterns, enforce deposit limits and self-exclusion requests, and identify players who may be experiencing problem gambling behaviors.
• Promotions and marketing: To send you personalized bonus offers, seasonal promotions (including Idul Fitri, Ramadhan, and Indonesian Independence Day campaigns), and platform updates — subject to your marketing preferences.
• Platform improvement: To analyze aggregated usage data, identify performance issues, improve user experience, and develop new features aligned with Indonesian player preferences.
• Legal compliance: To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and enforce our Terms & Conditions.

6 Legal Basis for Processing

bjs777 processes personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between bjs777 and the Player — including account registration, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable AML, CTF, and KYC regulations, as well as any lawful order from a court or regulatory authority.
• Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and analytics — where these interests are not overridden by the Player's fundamental rights and freedoms.
• Consent: Processing for direct marketing communications and non-essential cookies — where you have provided explicit, freely given, informed consent that can be withdrawn at any time.

7 Data Sharing

bjs777 does not sell your personal data. We share personal data only in the following limited circumstances and only with parties who are contractually obligated to handle it securely and in accordance with this Privacy Policy:

• Payment processors: Banks and e-wallet providers (including BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay) receive the minimum personal data necessary to process your transactions.
• KYC and identity verification providers: Specialist third-party services that validate government-issued identity documents submitted during the verification process.
• Game software providers: Licensed studios (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Pocket Games Soft) receive session identifiers and bet data necessary to deliver and settle game outcomes.
• Fraud and risk management platforms: Anti-fraud technology providers that analyze device and behavioral data to protect the platform and its players from financial crime.
• Legal and regulatory authorities: Law enforcement agencies, courts, or regulatory bodies where disclosure is required by law or is necessary to protect the rights, property, or safety of bjs777, its players, or the public.
• Corporate transactions: In the event of a merger, acquisition, or sale of bjs777 assets, personal data held by bjs777 may be transferred to the acquiring entity, subject to equivalent privacy protections.

8 International Data Transfers

bjs777 operates servers and engages service providers located in multiple countries. When your personal data is transferred outside Indonesia, bjs777 ensures that appropriate safeguards are in place to maintain a level of data protection consistent with this Privacy Policy. These safeguards include contractual clauses that bind the recipient to equivalent privacy standards, and where applicable, transfers are made only to jurisdictions that provide an adequate level of data protection as determined by internationally recognized frameworks.

By using the bjs777 platform, you acknowledge and consent to the transfer of your personal data to servers and service providers located outside Indonesia as described in this section.

9 Data Retention

bjs777 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. The following retention guidelines apply:

• Active account data: Retained for the full duration of the account relationship plus a minimum of five years after account closure, to satisfy AML record-keeping requirements.
• KYC documents: Retained for a minimum of five years from the date of account closure or the date the document was last used for verification, whichever is later.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Support communications: Retained for three years from the date of the communication unless the matter is subject to ongoing legal proceedings.
• Marketing consent records: Retained for the duration of the consent plus three years from the date of withdrawal, to evidence compliance.
• Technical and usage data: Aggregated and anonymized within 24 months of collection. Raw log data is deleted within 90 days.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized using industry-standard methods.

10 Security Measures

bjs777 implements a comprehensive set of technical and organizational security measures to protect personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser or device and the bjs777 servers.
• Encryption at rest for sensitive data fields, including identity documents, financial account details, and password hashes.
• Role-based access controls ensuring that only authorized bjs777 personnel with a legitimate business need can access personal data, and only to the extent necessary for their role.
• Multi-factor authentication required for all staff accessing systems that store or process personal data.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Intrusion detection and monitoring systems that provide real-time alerts for anomalous access patterns or potential data breaches.
• Secure data destruction protocols for hardware decommissioning and digital file deletion.

In the event of a personal data breach that poses a risk to Players' rights and freedoms, bjs777 will notify affected Players without undue delay and will take all reasonable steps to contain and remediate the breach.

11 Cookies & Tracking Technologies

bjs777 uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential to the operation of the platform — including session management, login authentication, and security functions. These cannot be disabled without impairing platform functionality.
• Performance & Analytics Cookies: Collect anonymized data about how Players navigate the platform — including page load times, error rates, and feature usage — to help us identify and fix performance issues.
• Functional Cookies: Remember your preferences (such as language settings and responsible gaming limits) to provide a personalized experience across sessions.
• Marketing & Targeting Cookies: Used to deliver relevant promotional content on the bjs777 platform. These cookies are only activated with your explicit consent and may be withdrawn at any time via your account cookie settings.

You may manage your cookie preferences at any time through the cookie settings panel accessible from the platform footer. Disabling non-essential cookies will not prevent you from using core platform features.

12 Your Rights

As a Player on the bjs777 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact bjs777 support via live chat or email as described in Section 16:

• Right of Access: You may request a copy of the personal data bjs777 holds about you, together with information about how it is being processed.
• Right to Rectification: You may request the correction of inaccurate or incomplete personal data held in your account.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to bjs777's legal retention obligations.
• Right to Restriction: You may request that bjs777 restrict the processing of your personal data in certain circumstances, such as while a dispute over data accuracy is being resolved.
• Right to Data Portability: You may request a copy of the personal data you have provided to bjs777 in a structured, machine-readable format.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

bjs777 will respond to all verified data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case bjs777 will notify you of the extension and the reasons for it.

13 Minors

The bjs777 platform is strictly intended for adults aged 21 and over. bjs777 does not knowingly collect personal data from individuals under the age of 21. If bjs777 discovers or is notified that personal data has been submitted by or on behalf of a person under 21, that account will be immediately suspended, all associated personal data will be permanently deleted, and any balance in the account will be handled in accordance with applicable law.

If you are a parent or guardian and believe that a minor has created an account on bjs777, please contact our support team immediately so that appropriate action can be taken without delay.

14 Third-Party Links & Integrations

The bjs777 platform may contain references to or integrations with third-party services, including licensed game studios and payment processors. While bjs777 carefully vets all third-party partners, each third party operates under its own privacy policy and bjs777 is not responsible for the privacy practices of those external services.

bjs777 does not embed third-party social media tracking pixels on its platform. Links to external websites, where present, are purely informational. Players are encouraged to review the privacy policies of any third-party services they interact with independently of the bjs777 platform.

15 Policy Amendments

bjs777 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our data processing practices. When material changes are made, bjs777 will:

• Update the "Last Revised" date at the top of this page.
• Display a prominent notification to logged-in Players at their next session following the revision.
• For changes that materially affect Player rights, send a notification to the registered email address at least 7 calendar days before the revised policy takes effect.

Your continued use of the bjs777 platform following the effective date of any revised Privacy Policy constitutes your acceptance of those changes. If you do not accept the revised policy, you must cease using the platform and may contact support to request account closure.

16 Contact Us

If you wish to exercise your data rights, raise a privacy concern, or simply ask a question about this Privacy Policy, please reach out to the bjs777 support team through the following channels:

• Live Chat: Available 24/7 directly on the bjs777 platform. Average first-response time: under 1 minute.
• Email: support [at] bjs777.pro — please allow up to 24 hours for email responses. Mark your subject line with "Privacy Request" for prioritized handling.
• Support Hours: 24 hours a day, 7 days a week, including Indonesian public holidays such as Idul Fitri, Indonesian Independence Day, and Nyepi.
• Timezone: All response-time commitments are measured in WIB (Western Indonesia Time, UTC+7).

All privacy-related requests will be handled with strict confidentiality. bjs777 will verify your identity before actioning any request that involves disclosure, modification, or deletion of personal data.